Behaviour Policy and Procedures

REVIEW SHEET

Version NumberVersion DescriptionDate of Revision
1OriginalJanuary 2017
Updates have been made annually, but no detailed breakdown is evident. From April 2024 updates will be completed annually in September of each year, or sooner when changes are made to relevant government legislation. Update details will be outlined in the version description section,
2Full update & changes made Definitions and wording such as ‘school’ to Educla Ltd Education Ltd or centreAdding in mention of Child on Child Abuse under associated policiesAdding most up to date legislation and guidanceRemoval and safe keeping of mobile phones during lessonsAddition of online security controlsJune 2024
3Changes made: Disposable vapes added to prohibited items and made clear of their illegal statusZombie knives added to prohibited items and made clear of their illegal status  July 2025
4Changes made: July 2026 statutory guidance update: Suspension and Permanent Exclusion including pupil movement. Clarified Educla Ltd’s role as an external alternative provision; added off-site direction, pupil voice, information sharing, reviews, safeguarding separation, SEND/EHCP, reintegration and anti-off-rolling requirements.
July 2026 DfE non-statutory guidance: Preventing and tackling the bullying and harassment of school staff. Added expectations and procedures covering bullying, intimidation and harassment of staff by learners, parents/carers, colleagues and third parties; protected characteristics; online abuse; reporting and recording; immediate safety action; staff support; parent/carer conduct; and threats of violence. Adapted for Educla Ltd as an external alternative provision
August 2026
  

CONTENTS

POLICY STATEMENT                                                                                                                                                                             1

1.            Definitions                                                                                                                                                                               1

2.            Introduction                                                                                                                                                                           1

3.            Ethos                                                                                                                                                                                         2

4.            Aims                                                                                                                                                                                           4

PROCEDURES                                                                                                                                                                                         5

1.            Responsibilities                                                                                                                                                                     5

1.1          What Pupils Can Expect from Staff                                                                                                                                5

1.2          What Staff Can Expect from Pupils                                                                                                                                5

1.3          What Staff Can Expect from their Colleagues                                                                                                            6

1.4          What Staff Can Expect from Parents                                                                                                                             6

1.5          What Parents can Expect from Staff and other adults in the School                                                                 7

2.            Celebrating Success                                                                                                                                                             7

2.1          Rewards                                                                                                                                                                                   7

3.            Sanctions and Consequences                                                                                                                                           7

3.1          Restorative Justice/Reflection on Actions                                                                                                                   8

3.2          Sanctions and Disciplinary Action                                                                                                                                   9

Pupil Behaviour Logs                                                                                                                                                                           9

Screening, Searching and Confiscation                                                                                                                                         9

Removal from Class                                                                                                                                                                           10

4.            Attendance and Punctuality                                                                                                                                           10

5.            Homework                                                                                                                                                                               .

6.            Pupil Conduct and Misbehaviour Outside the School Premises                                                                       11

6.1          What the Law Allows                                                                                                                                                        11

6.2          Out of School Behaviour                                                                                                                                                  11

6.3          Sanctions and Disciplinary Action – Off-site Behaviour                                                                                        11

6.4          Pupil Support                                                                                                                                                                       12

7.            The Use of Reasonable Force                                                                                                                                         12

7.1          Action as a result of Self-defence or in an Emergency                                                                                         12

7.2          Circumstances in which reasonable force might be used                                                                                   13

7.3          Power to Use Reasonable Force when Searching Without Consent                                                               13

7.4          Unreasonable Force                                                                                                                                                          13

7.5          Staff training                                                                                                                                                                        13

7.6          Behaviour Management Plans                                                                                                                                      13

7.7          Informing Parents when Reasonable Force has been used                                                                                13

7.8          Post Incident Support                                                                                                                                                       14

7.9          Follow up                                                                                                                                                                               14

7.10       Other Physical Contact with Pupils                                                                                                                              15

8.            Allegations of Abuse against Staff and Other Adults Working in the School                                                15

8.1          General                                                                                                                                                                                  15

8.2          Action in the Event of a Malicious Allegation                                                                                                          15

9.            Bullying                                                                                                                                                                                  15

9.1          What is Bullying?                                                                                                                                                                15

9.2          The Law                                                                                                                                                                                  16

9.3          Reporting and Recording Incidents of Bullying                                                                                                       17

9.4          Tackling Bullying                                                                                                                                                                 17

9.5          Strategies for Dealing with Bullying                                                                                                                            17

9.6          Strategies for Dealing with the Bully                                                                                                                           17

9.7          Strategies to Support a Victim                                                                                                                                       17

10.          Drugs and Drug-Related Incidents                                                                                                                               18

10.1       General                                                                                                                                                                                  18

10.2       Responsibilities                                                                                                                                                                   18

10.3       Dealing with Drug-Related Incidents                                                                                                                          18

Medicines                                                                                                                                                                                              18

Tobacco                                                                                                                                                                                                 18

Alcohol                                                                                                                                                                                                   18

Solvents                                                                                                                                                                                                 19

Illegal substances                                                                                                                                                                               19

10.4       What to do in the event of finding a drug or suspected illegal substance                                                    19

10.5       What to do in the event of finding or suspecting a pupil is in possession of a drug/drug paraphernalia                19

10.6       Procedures for dealing with a pupil suspected to be under the influence of a drug or substance      19

10.7       When to contact the police/disciplinary action                                                                                                      19

10.8       Procedures for dealing with drug-related incidents involving adults                                                             20

11.          Behaviour of Parents and Other Visitors to the School                                                                                        20

11.1       Types of behaviour that are considered serious and unacceptable                                                                21

11.2       Procedures for Dealing with Unacceptable Behaviour                                                                                         21

11.3       Unacceptable Use of Technology                                                                                                                                 22

1.                 POLICY STATEMENT

1.                 Definitions

For the purposes of this Policy and procedures a child, young person, pupil, student or learner is referred to as a ‘child’, ‘children’ or  ‘learner’ and they are normally under 18 years of age.

Wherever the term ‘Teacher’ is used, this also applies to Tutors.

Wherever the term ‘PSHE’ (Personal, Social, Health and Economic Education)  or ‘PSHE lessons’ is used this will also include RSE (Relationships, Sex and Education) and Religious and cultural understanding content

Wherever the term ‘parent’ is used this includes any person with parental authority over the child concerned e.g. carers, legal guardians etc.

Wherever the term ‘Head teacher’ is used this also refers to any Manager with the equivalent responsibility for children. 

Wherever the term ‘Designated Officer’ or ‘DO’ is used, this refers to the role formerly known as the Local Authority Designated Officer (LADO) which was renamed Designated Officer in ‘Keeping Children Safe in Education’

Wherever the term ‘AP’ is used this applies to the term Alternative Provision/Provider which is the educational term our establishments come under

Wherever the term ‘company’ is used this applies to the company of Educla Ltd Ltd

Wherever the term ‘school’ is used this also refers to academies, Pupil Referral Units (PRU) and any Alternative Provision, references to Governing Bodies include Proprietors in academies and the Management Committees of PRUs and Alternative Provision  and will usually include wrap around care provided by a setting such as After School Clubs and Breakfast Clubs.

2.                 Introduction

Although Educla Ltd comes under the remit of Alternative Provision, we are passionate about guiding and educating our young people to be the best they can be. This means that, like many alternative providers we follow the guidance ‘Behaviour in Schools’ 2024 – advice for head teachers and school staff’. The Department for Education (DfE) have set out the legal powers and duties that govern behaviour and attendance in schools and explains how they apply to teachers, governing bodies, pupils and parents. Educla Ltd also has regard to the DfE statutory guidance ‘Suspension and Permanent Exclusion from maintained schools, academies and pupil referral units in England, including pupil movement’ (July 2026), where it is relevant to pupils placed with Educla Ltd Ltd  by schools, academies, PRUs or local authorities.

Educla Ltd also has regard, where relevant to its role as an external alternative provider, to the Department for Education non-statutory guidance ‘Preventing and tackling the bullying and harassment of school staff’ (July 2026). The guidance applies directly to maintained schools, academies and school employers, and states that other education providers may refer to it while recognising that some provisions may not apply. Educla Ltd adopts its core principles to ensure that staff are supported, respected and protected from bullying, harassment, intimidation and abuse by learners, parents/carers, colleagues and other third parties, including conduct online and outside normal education hours.

Every school must have a Behaviour Policy in order to meet the requirements of Section 89 of the Education and Inspections Act 2006 (maintained schools)/Education (Independent School Standards) (England) Regulations 2014 (Academies).

Section 78 of the Education Act 2002 requires that the curriculum for a maintained school must promote the spiritual, moral, cultural, mental and physical development of pupils at the school and of society which, in turn, prepares pupils at the school for the opportunities, responsibilities and experiences of later life.    Guidance for schools on the promotion of fundamental British values of democracy, the rule of law, individual liberty and mutual respect of those with different faiths and beliefs is available from the DfE. (November 2014).

The Director and Management Team are responsible for developing the Behaviour Policy and supporting procedures, based around the principles required by the DfE, and deciding the standard of behaviour expected of learners at Educla Ltd and how that standard will be achieved, including centre rules, rewards and proportionate consequences. Educla Ltd  will work with each commissioning school, academy, PRU or local authority to reinforce agreed behaviour expectations. Following a serious incident, Educla Ltd  will communicate promptly with the commissioner before decisions are made about continuation, temporary interruption or termination of the Educla Ltd   placement. Where a learner remains on the roll of a school, academy or PRU, any statutory suspension or permanent exclusion is a decision for that setting in accordance with the statutory exclusion framework; Educla Ltd does not describe an internal placement decision as a statutory suspension or permanent exclusion and reserves the right to make these decisions when the safety of staff and students come into question.

In terms of staff and other adults, any person whose work brings them into contact with children including volunteers must follow the principles and guidance outlined in the school Code of Conduct for Staff and Other Adults.  In addition to this Code of Conduct, all employees engaged to work under Teachers’ Terms and Conditions of Employment have a statutory obligation to adhere to the ‘Teachers’ Standards 2011 (updated 2013)’ and in relation to this Code of Conduct, Part 2 of the Teachers’ Standards – Personal and Professional Conduct.

The procedures which support the Whole School Behaviour Policy must include measures to prevent all forms of bullying among learners

This Policy and procedures should be read in conjunction with the following Educla Ltd policies and procedures (delete or amend any which do not apply, have different titles or do not exist)

  • Safeguarding Policy
  • Child on Child Abuse Policy
  • Health and Safety Policy and procedures
  • Child Protection Policy and procedures including Whistleblowing procedures
  • Online policy
  • Supporting Pupils with Medical Needs Policy and Procedures
  • Medication Policy
  • Equality and Diversity
  • Admissions Arrangements
  • Attendance procedures
  • Missing Child procedures
  • Complaints Procedure
  • Positive Handling Support and Intervention Procedures
  • Code of Conduct for Staff and other Adults

Staff Grievance, Disciplinary and Whistleblowing procedures

  • Educational Visits Procedures (including procedures for assessing risk)
  • Risk Assessments (including IBP’s)

3.                 Ethos

Educla Ltd is fully committed to every young person receiving the very best education and to ensuring that all learners reach their full potential.

In order to achieve this, teachers, tutors and ESW’s aim to support and deliver outstanding lessons through bespoke packages so our learners have the opportunity to achieve the highest standards they are capable of .  We expect all members of the Educla Ltd community to behave appropriately, work hard, achieve high standards appropriate to their learning abilities, show respect for one another and to ensure that the centres are a positive and safe place to be.

For our centres to achieve a positive ethos it is essential that all members of the Educla Ltd community work well alongside each other and develop positive working relationships (this includes all staff and other adults working in the centres, learners, parents/carers and outside professionals).  Having a positive ethos helps to ensure good behaviour from learners in our centres.  Young people learn by example and as such, having high standards of behaviour expectations from all parties involved in their education will create adults with similarly high behaviour standards and positive social skills.

Through the promotion of learners’ development within our general curriculum and daily routines which are embedded with links to PSHE, RSE, and fundamental British values. We have identified to achieve this we will:

  • enable learners to develop their self-knowledge, self-esteem and self-confidence;
  • enable learners to distinguish right from wrong and to respect the civil and criminal law of England and the UK;
  • encourage learners to accept responsibility for their behaviour, show initiative, and to understand how they can contribute positively to the lives of those living and working in the locality of the centre and to society more widely;
  • enable learners. to acquire a broad general knowledge of and respect for public institutions and services in England and the wider world;
  • further tolerance and harmony between different cultural traditions by enabling learners to acquire an appreciation of and respect of their own and other cultures;
  • encourage respect for other people; and
  • encourage respect for democracy and support for participation in the democratic processes, including respect for the basis on which the law is made and applied in England and the wider community

We recognise that consistency is crucial in maintaining high standards of behaviour alongside a culture that celebrates success and is not based solely on sanctions.  To this end, Educla Ltd is committed to promoting and rewarding good behaviour.  We are also committed to a united approach to managing behaviour both inside and outside the centre.

Educla Ltd will not tolerate bullying or intimidation of any description.  A complaint of bullying will always be taken seriously.

4.                 Aims

Educla Ltd aims to ensure that every member of the education community feels valued and respected, and that each person is treated fairly and well.  We are a caring community, whose values are built on mutual trust and respect for all.  Educla Ltd’s ‘Whole School Behaviour Policy’ and procedures are therefore designed to support the way in which all members of the Educla Ltd community can live and work together in a supportive way.  It aims to promote the overall well-being of learners and staff and an environment in which everyone feels happy, safe and secure.

The Whole School Behaviour Policy and procedures confirms our commitment to:

  • ensure that each young person can develop and achieve his/her full potential, educationally, morally {and spiritually};
  • provide a safe and attractive environment where everyone feels welcome, happy and secure; free from disruption, violence, bullying and any form of harassment
  • provide each young person with the motivation and confidence to learn effectively;
  • promote self-esteem, self-discipline, proper regard for authority and positive relationships based on mutual respect;
  • promote a culture of praise and encouragement in which all learners can achieve;
  • provide every learner with appropriate high quality teaching and support through a broad and balanced curriculum which is appropriately differentiated to meet each pupil’s individual needs;
  • teach children to respect themselves and others and to take responsibility for their own action and behaviour;
  • help teachers and other staff manage behaviour problems that can inhibit effective learning for all children, and to realise that we cannot always deal with problems by ourselves and that we have colleagues and other agencies who are willing to assist;
  • help young people to understand how behaviour affects others and the world around them;
  • create a partnership of support and effective communication between home, Educla Ltd and the wider community;
  • provide young people with an informed view of life and develop a strong sense of right and wrong enabling them to become thoughtful, caring members of society;
  • value each and every young person regardless of ability, race, gender or religion;
  • maintain, develop and consistently apply high standards within Educla Ltd and enable teachers and other school staff to develop and use their own professional expertise.

The aim of this Policy and supporting procedures is to determine the boundaries of acceptable and unacceptable behaviour, and introduce rewards and sanctions and to determine how they will be fairly and consistently applied.

In order to achieve this, Educla Ltd will:

  • make clear the expectations of good behaviour through modelling, experiences and opportunities, lessons, group work, one-on-one and our published policies and procedures
  • reward achievements for all areas of school life, not just academic success. Giving each individual their own realistic and accessible goals and not comparing them to other peers
  • create a zero-tolerance environment against all instances of bullying or discrimination and prejudice on the basis of race, gender, ability or cultural differences;
  • provide positive examples for modelling behaviour;
  • promote good relationships and a sense of belonging to the community;
  • intervene early to challenge undesirable behaviour;
  • follow and apply consistently clear guidelines when responding to instances of unacceptable behaviour.


2.                 PROCEDURES

1.                 Responsibilities

The commitment of staff, learners and parents is vital in order to develop a positive centre ethos.  The expectations of staff, learners and parents are outlined below.

1.1              What Learners Can Expect from Staff

Pupils may expect staff and other adults in Educla Ltd to:

  • arrive at sessions on time;
  • plan and deliver good to outstanding lessons which engage and motivate you to achieve;
  • allocate sufficient time for each task;
  • be enthusiastic and develop positive working relationships with you and your peers in their classes;
  • celebrate the success of pupils in lessons, during mentoring meetings and through extracurricular experiences
  • encourage all learners to contribute to the work in hand;
  • communicate both successes and concerns with parents and carers;
  • have well organised classrooms;
  • mark or give feedback that is appropriate to the learner – this may mean verbal feedback, as soon as possible;
  • set additional work appropriate for the age and abilities of each learner;
  • treat you fairly;
  • eliminate or control hazards which may cause you harm;
  • use a range of non-verbal and verbal cues to encourage good behaviour and limit inappropriate behaviour;
  • be approachable and listen to you at appropriate times;
  • always take seriously any complaints of bullying or inappropriate behaviour reported to them;
  • display your work, if you are happy to do so;
  • set high expectations, clear boundaries and regularly agree learning and behaviour expectations;
  • use rewards and, where necessary, sanctions consistently;
  • model the behaviours you wish to see.

1.1              What Staff Can Expect from Pupils

Staff may expect pupils to:

  • Sign and abide by the behaviour contract
  • arrive at sessions on time;
  • hand mobile phones in during lessons
  • enter the classrooms in a respectful manner;
  • sit where you are allocated by the teacher or any other member of the school staff;
  • follow classroom rules and procedures and not disrupt the learning of other learners;
  • follow instructions given by staff and other adults without arguing;
  • listen attentively to the teacher who will explain the lesson, what you are going to do, why and how;
  • put up your hand to indicate you wish to speak;
  • use appropriate language;
  • listen to others’ ideas and work co-operatively;
  • tell the truth and learn from your mistakes;
  • care for the classroom and resources, respecting others’ property;
  • value other individuals and their contributions to lessons;
  • lead by example creating a good role model for younger pupils in the centre;
  • accept responsibility for your behaviour;
  • consider the needs of all the other people in the classroom;
  • use ICT in accordance with the centres online safety policy and procedures.
  • be responsible when using online technologies and not compromise the professional integrity of staff or other adults in the Educla Ltd community; This includes trying to get round the safety controls which are attached to our broadband to avoid access to sites deemed inappropriate

not bully, harass, intimidate, threaten or abuse staff or other adults, whether face-to-face, indirectly or online, including outside Educla Ltd hours where the behaviour affects staff safety, wellbeing or the orderly operation of the provision;

not direct discriminatory, prejudicial, sexualised or otherwise degrading behaviour towards staff, including behaviour connected to a protected characteristic under the Equality Act 2010;

  • report to a teacher or other adult any bullying behaviour by others including bullying with the use of technology (cyber bullying) and inappropriate use of phones such as upskirting

What Staff Can Expect from their Colleagues

Staff may expect colleagues and other adults at Educla Ltd to:

  • treat each other with respect;
  • work and co-operate together for the overall good of the Educla Ltd community;
  • respect each other’s values and individual beliefs;
  • treat all pupil and staff issues with the highest standards of confidentiality;
  • offer support when appropriate;
  • be aware of each other’s job remit and respect its boundaries;
  • use ICT appropriately and in accordance with the school’s Online Safety Policy and procedures and staff acceptable use agreement; this includes accessing social media or platforms during the school day
  • be aware of and consider the possible implications for the Educla Ltd, colleagues and themselves when posting on Social Network Sites during their free time outside work;
  • use on-line technology appropriately and not compromise the professional integrity of colleagues or other adults in the school community

1.2              What Staff Can Expect from Parents

Staff and other adults in the centre may expect parents to:

  • treat all staff and other adults with respect;
  • treat other parents, pupils  and visitors to the school with respect;
  • behave responsibly whilst on school premises;
  • report any incidents of bullying including cyber bullying as soon as they are discovered so that the issue can be dealt with promptly by school staff;
  • ensure that their child arrives at school on time;
  • ensure that their child is dressed appropriately, with any necessary equipment;
  • ensure that their child attends Educla Ltd regularly and contact the manager in the event of an absence or lateness;
  • encourage their child to achieve their very best at Educla Ltd;
  • encourage their child to have high standards of behaviour in and out of education ;
  • support the Educla Ltds Policies, strategies and guidelines for behaviour;
  • work with Educla Ltd staff to help their child accept responsibility for their behaviour and actions;
  • inform the manager of any concerns or problems that may affect the child’s work or behaviour;
  • support their child’s homework and other home-based learning activities;
  • support the staff at Educla Ltd in its use of rewards and sanctions;
  • take some responsibility for the behaviour of their child;
  • discuss any issues of concern with the class teacher or Management Team at Educla Ltd in a calm and non-aggressive or threatening manner;
  • use Educla Ltd Ltd’s complaints procedure where concerns cannot be resolved informally, rather than using abusive, threatening or intimidating communication or online campaigns against individual staff;

not bully, harass, intimidate, threaten or discriminate against staff in person, by telephone, email, messaging services, social media or through the misuse or publication of recordings;

seek the consent of all parties before recording meetings or conversations and not use any recording in a way that causes harm, distress or intimidation;

  • refrain from smoking on Educla Ltd premises or around entrances/exits, especially at busy times before and after the education day.  This includes the use of e-cigarettes;
  • refrain from using foul language in earshot of any young person at any time in or around the centre;
  • refrain from bringing dogs onto Educla Ltd premises (regardless of their size or temperament) or stand with them close to the entrance gate at busy times before and after the education day;
  • consider the implications of posting inappropriate or defamatory details on Social Network sites and the detrimental effect inappropriate comments can have on individuals and to Educla Ltd as a whole;
  • support Educla Ltds approach to online safety which includes not uploading or posting to the internet any pictures, video or text that could upset, offend or threaten the safety of any member of the Educla Ltd community or bring the company into disrepute;
  • recognise the need for security and not create online media “on behalf” of Educla Ltd without the express permission of the Management Team.

1.3              What Parents can Expect from Staff and other adults in the School

Parents may expect staff and other adults working in Educla Ltd to:

  • treat all adults with respect;
  • set high standards of work and behaviour for all children in their care;
  • encourage your child to do their best at all times;
  • deal promptly with any incidents of bullying regardless of whether your child is seen as either the bully or the victim;
  • impose sanctions consistently in accordance with this Policy and procedures;
  • promote positive behaviour and reward such behaviour in accordance with this Policy and procedures;
  • promote positive behaviour beyond the Educla Ltd gates and impose sanctions for inappropriate behaviour which reflects negatively on Educla Ltd and its values;
  • discuss your child’s actions with them, give a warning and ensure that your child knows what the penalty will be should they continue to misbehave.  All penalties will be carried out;
  • provide a balanced curriculum in order to meet the needs of each child;
  • keep you informed about Educla Ltd matters, and your child’s individual progress;
  • let you know if there are any concerns about a child’s work, attendance or behaviour;
  • support the child’s homework and other home-based learning activities;

2.                 Celebrating Success

At Educla Ltd we regularly celebrate the success of all students in a variety of ways as we recognise that focussing on success and positive outcomes is essential in developing a positive culture and ethos across our centres.  The many ways we celebrate success are listed below and will be reviewed by learners, parents and staff during the academic year.

  • Verbal praise in class
  • Written praise in marked work
  • Sharing and celebrating success during the education day
  • One – 2 – one discussions
  • Merits points awarded for positive behaviour, work-related activities and positive social interaction
  • Certificates each week for star of the week

5.1              Rewards

  • Planned events for set amount of merits points gained
  • State examples for the awarding of merits e.g. improved attendance, improved attitude, taking pride in work, positive social interactions, settling in
  • End of year visits or special event e.g. disco, party etc.

6.                 Sanctions and Consequences

Although Educla Ltd aims to focus on positives at all times, there are unfortunately occasions when a minority of learners let themselves, the centre and others down through their unacceptable or inappropriate behaviour.

We want our learners to take responsibility for their behaviour and will encourage learners to do this through restorative justice approaches which enable learners to reflect on their behaviour and to make amends.  This process does not, however, replace consequences.  At Educla Ltd, we know that consistency is essential for our young people to understand what is expected of them and to avoid mixed messages.  It is vital that they learn early on in life that there are always consequences for poor and unacceptable behaviour which undermine the positive atmosphere of our Educla Ltd

Basic warnings – these may be escalated to the next level if the learner consistently does not follow

  • Low level disruption in class
  • Refusal to hand in mobile phone at appropriate times
  • Calling out
  • Passing notes
  • Using electronic music devices – item may be confiscated
  • Misuse of practical equipment
  • Consistently off-task
  • Graffiti on books, equipment or furniture
  • Littering
  • Use of inappropriate language

Parent or Carer involvement – these may be escalated to the next level if the learner consistently does not follow

  • Repeated refusal to follow instructions
  • Repeated disruption to learning
  • Consistently using inappropriate language
  • Walking out of lesson without permission
  • Failing to engage with support staff offer, to help manage behaviour
  • Undermining/personal/discriminatory comments directed at staff
  • Repeated personal or discriminatory comments directed at other learners
  • Inappropriate behaviour outside of Educla Ltd which brings Educla Ltd into disrepute or reflects badly on the Educla Ltd Ltd’s image and values

Potential temporary suspension or termination of the Educla Ltd placement / referral to commissioner for consideration

  • Violence or intimidation directed at any member of the Educla Ltd community or the wider community
  • Leaving the supervision of staff without their consent
  • Consistently failing to engage with support staff offer, to help manage behaviour
  • Bullying or intimidation directed at any member of the Educla Ltd community regardless of whether this takes place during or out of school hours
  • Smoking or vaping anywhere on Educla Ltd premises, including outside
  • Bringing in or using disposable vapes
  • Drinking alcohol on Educla Ltd premises
  • Using/carrying/giving/selling drugs
  • Arriving at Educla Ltd appearing to be under the influence of alcohol or drugs
  • Carrying an item that is deemed as a weapon “any article made or adapted for use for causing injury to the person, or intended by the person having it with him for such use by him or by some other person.” (gov.uk)

6.1              Restorative Justice/Reflection on Actions

Restorative justice is a process which restores relationships where there have been problems.  It is an opportunity for both sides to explain what happened and to try and come up with a solution.  Where there has been an issue the individuals involved will meet with a mediator who will ask them three main questions:

  • What happened?
  • Who else has been affected by this?
  • What can be done to prevent this happening again?

The questions have been designed so that both sides have an opportunity to hear the situation from each other.  It enables them to think about how this may have affected the other person but also the other students and their learning.  By doing this and coming up with solutions it encourages both parties to take responsibility for their actions and make them aware of the impact they are having on others.  It is also very helpful to hear the other side of the story and really appreciate why others may be upset.

Restorative justice works extremely well if there has been a repeated problem for a student and member of staff.  This is because it gives them an opportunity to air their differences, appreciate how the other feels, and move on in a positive light, always with the aim to solve the problem, move on and prevent the same situation arising again.

Restorative justice also works very well when learners fall out with each other, allowing them to see the impact of their actions, apologise if necessary and put it behind them.

Meetings are always held in a neutral place with a mediator who is not involved.  The mediator’s job is to keep everyone calm and civil and help those involved to move forward to restore the relationship.

Reflection on actions is normally used to allow the individual to reflect on their behaviour and to allow the learner to decide for themselves why their behaviour was inappropriate and how it might have affected others in the centre. learners are generally asked to write down their reasons for the behaviour and how that behaviour could be improved or what alternatives to the inappropriate behaviour might have been possible if the same circumstances arise again.

6.2              Sanctions and Disciplinary Action

There is a clearly defined process for issuing sanctions at Educla Ltd.  Where possible learners are issued with a warning to enable them to rectify their behaviour though there are times when the nature of the behaviour does not warrant a warning as it is so serious.  Educla Ltd uses a wide range of consequences for poor behaviour which are outlined in more detail below.

Pupil Behaviour concerns

Where the student does not respond to warnings, then work will be carried out with their key staff member to support them, if this does not work then it may trigger parent involvement or other agency involvement.

Screening, Searching and Confiscation

Educla Ltd follows Government advice when confiscating items from learners which is outlined in their document “Screening, Searching and Confiscation – Advice for Headteachers, Staff and Governing Bodies – February 2014 (A copy of this document is available to download from the Gov.uk Website).

The following items are what are termed ‘Prohibited Items’ and their presence on Educla Ltd premises or if found on an individual pupil will lead to the appropriate services being contacted, such as the police and the incident documented on C-poms:

  • Knives (including zombie knives)
  • Firearms/weapons
  • Illegal drugs
  • Alcohol
  • Fireworks
  • Tobacco and cigarette papers
  • Pornographic or unsuitable images
  • Stolen items
  • Any article that the member of staff (or other authorised person) reasonably suspects has been, or is likely to be, used:

i) to commit an offence,

ii) to cause personal injury to, or damage to the property of, any person (including the pupil)

Education Services Executive and authorised staff can also search (with the permission of the student) for any item banned by the Educla Ltd rules which has been identified in the rules as an item which may be searched for.

The following are items which are banned by Educla Ltd under the centre rules

  • Mobile phones used in class
  • Digital media devices or similar used in class
  • Lighters or matches
  • Vapes

Educla Ltd will confiscate any electronic items being used inappropriately on the premises such as mobile phones, digital media devices etc.  Students are allowed to bring these to Edcula on the understanding that they hand them in during lessons other directed time as agreed on their behaviour agreement

Staff in Educla Ltd have the right to confiscate, search and ultimately delete any media which they “reasonably suspect” is being used to bully or otherwise cause an individual harm. Depending on the seriousness of the media, information may also be reported to the Police and logged on C-poms

Any confiscated items will be placed in the office, and made available for collection at the end of a session.  Where a student repeatedly flouts the rules, they may be asked to hand in items at the beginning of each day to reduce unnecessary time wasting for teachers.  For repeated offences of this nature, parents will be asked to collect confiscated items.  Where items are not collected, Educla Ltd will dispose of them at the end of each term.

Students found with tobacco and/or cigarette papers/smoking products will have these confiscated and destroyed whether they are found to be smoking or not.  They will also be issued with a sanction for bringing tobacco on to Educla Ltd premises. 

Staff have the power to search learners with their consent for any item banned under the Educla Ltd rules.  This includes searching lockers and bags.  A condition of having a locker in Educla Ltd is that it may be searched where there is a suspicion that prohibited or banned items are being held within it and reasonable grounds for the search have been established.

Where items are ‘prohibited’ as outlined above, these will not be returned to pupils and will be disposed of by the school according to the DfE advice and statutory guidance ‘Screening, Searching and Confiscation – Advice for Head teachers, staff and Governing Bodies’.  Learners must not bring any of the items listed above on to Educla Ltd premises.  Educla Ltd will automatically confiscate any of the ‘prohibited’ items and staff have the power to search learners without their consent for such items.  There will be severe penalties for learners found to have ‘prohibited’ items on Educla Ltd premises.  In certain circumstances this may lead to an urgent placement review and referral to the commissioning body for consideration of next steps.

Removal from Class

Where a learner fails to respond to repeated warnings and reminders to improve an aspect of behaviour which disrupts the learning of others, they can be removed from class and the Manager will arrange for them to be taught elsewhere in the building.  Students may also be removed from class for more serious misconduct without the use of warnings.

A decision by Educla Ltd to recommend that a placement is reviewed, temporarily interrupted for safety reasons, or ended is a serious one. It will only be taken after the available facts and risks have been considered, including the learner’s individual circumstances, SEND, disability, health, safeguarding needs, reasonable adjustments, pupil voice and the impact on the wider Educla Ltd community. Except where immediate safety requires urgent action, this will normally follow discussion with the commissioning school or local authority and consideration of additional support or adjustments. Ending an Educla Ltd placement is not, in itself, a statutory permanent exclusion from the learner’s school.

There may, however, be exceptional circumstances where a single serious incident means Educla Ltd cannot safely continue the placement in its existing form. In such circumstances Educla Ltd will take immediate safeguarding and risk-management action, inform the commissioner and parent/carer, and agree the next steps. The commissioning school, academy, PRU or local authority remains responsible for ensuring the learner continues to receive suitable education and for any statutory exclusion decision that falls within its legal powers.

Suspension, Permanent Exclusion and Pupil Movement – Educla Ltd’s Role as an Alternative Provider

The Department for Education statutory guidance ‘Suspension and Permanent Exclusion from maintained schools, academies and pupil referral units in England, including pupil movement’ (July 2026) applies directly to maintained schools, academies, alternative provision academies and PRUs. Educla Ltd is an external alternative provider and is not the learner’s statutory excluding authority where the learner remains on the roll of a commissioning school, academy or PRU. Educla Ltd will nevertheless work in accordance with the principles of the guidance where they affect

placements made with us.

 

Status of an Educla Ltd placement

A learner must not be sent to Educla Ltd, kept away from their school, or have their Educla Ltd placement used as an informal suspension or permanent exclusion. If a learner is required to leave or not attend their school for disciplinary reasons, the commissioning school must use the formal statutory suspension or permanent exclusion process. Educla Ltd will not knowingly participate in off-rolling or arrangements designed to avoid those statutory safeguards.

 

Off-site direction and temporary AP placements

Where Educla Ltd is used for an off-site direction or another time-limited intervention intended to improve future behaviour, the placement must be purposeful rather than punitive. Before or at the start of the placement, Educla Ltd will seek a clear written referral setting out the reason for the placement, intended outcomes, proposed duration, curriculum expectations, review arrangements and reintegration plan.

The learner’s views should be sought and supported, taking account of age, understanding and communication needs, and the learner should be told how those views have been considered.

The placement should reflect the learner’s individual needs, including SEND, disability, health, social care and safeguarding needs, and any reasonable adjustments or provision specified in an EHC plan.

Relevant information must be shared before the placement wherever practicable, including attainment information, academic potential, current risk assessments, safeguarding information that can lawfully be shared, and effective support/risk-management strategies.

Objectives and timescales should be specific and capable of review. Educla Ltd will provide proportionate attendance, engagement, behaviour and progress information to support the commissioner’s statutory reviews.

Where an EHC plan is in place, Educla Ltd expects the commissioning body to involve the local authority as required by the statutory framework. Educla Ltd will contribute information to reviews and planning when requested.

 

Review and reintegration

Off-site direction is temporary. Educla Ltd will support regular review meetings with the commissioning body, parent/carer, learner and relevant professionals. The purpose is to consider whether the placement is meeting its objectives, whether it should continue, what additional support is required and how the learner will reintegrate into full-time education. Educla Ltd will not make the statutory decision to continue or end an off-site direction, but will provide evidence to inform that decision.

 

Managed moves

A managed move is a permanent transfer from one mainstream school to another and is not the same as placement with Educla Ltd. It must be voluntary, in the pupil’s best interests and agreed by the relevant parties. Educla Ltd must not describe a temporary AP placement as a ‘trial managed move’ and will raise concerns with the commissioner if an AP placement appears to be being used to pressure a family into a permanent move or removal from roll.

 

Safeguarding separation

The July 2026 guidance distinguishes disciplinary exclusion from temporary separation for safeguarding purposes. Where Educla Ltd is asked to educate a learner because pupils need to be kept apart for safeguarding reasons, the referral should make clear that this is a safeguarding arrangement rather than a disciplinary exclusion. Educla Ltd will complete or update its own risk assessment, liaise with the DSL and commissioner, and ensure that the arrangement is reviewed. Safeguarding decisions will take account of the Equality Act 2010, Human Rights Act 1998, Keeping Children Safe in Education and multi-agency safeguarding advice.

 

Serious incidents occurring at Educla Ltd

Where serious behaviour occurs while a learner is attending Educla Ltd, staff will first act to protect learners and staff, apply this Behaviour Policy and safeguarding procedures, and record the incident. Educla Ltd may use proportionate internal consequences and may require an urgent placement/risk review. Educla Ltd will promptly inform the commissioning school or local authority and provide factual information required for their decision-making. Educla Ltd will not instruct a school to suspend or permanently exclude a learner and will not present an Educla Ltd placement termination as if it were a statutory exclusion.

 

Learners attending Educla Ltd during a suspension or following permanent exclusion

Where Educla Ltd is commissioned to provide education during a suspension or following permanent exclusion, the referring school or local authority remains responsible for meeting its statutory duties, including arranging suitable full-time education from the required point and giving parents the required information about that provision. Educla Ltd will confirm practical placement information promptly, maintain accurate attendance records, report non-attendance without delay, deliver the agreed curriculum and share progress/behaviour information with the commissioner.

7.                 Attendance and Punctuality

Educla Ltd is required by law to keep a record of pupil attendance.  In an emergency, such as a fire, it is essential that we have an accurate record of who is in the centre.  Good attendance and punctuality are essential for good learning.  They are also essential skills for later life.  If there is going to be a planned absence for any reason, including illness then the following processes should be followed

  • Parent should telephone the centre in the morning on the first day of their young persons absence.
  • Any absence needs to be explained, on return to the centre, by a letter or phone call from parent.
  • Parent should contact the centre again if an absence is more than three days.  If they do not do so, Educla Ltd will make attempts to contact them.  In some circumstances this may also involve a home visit.

On return to centre, it is the learners responsibility to seek advice on completing any work missed.  If a learner is late to class he/she must catch up on work missed. 

We strongly discourage parents from taking their children out of Educla Ltd for holidays or family outings during the academic term.  

8.                 Homework

Many of our learners attend Educla Ltd due to their difficulties with education, often work given as ‘homework’ is a trigger. Additional work outside the centre, is given on a basis of what the learner is capable of, thus taking into account the following:

  • Ability to complete independently
  • Access and availability of appropriate materials at home, such as the internet
  • Suitable home environment

9.                 Pupil Conduct and Misbehaviour Outside of Educla Ltd Premises

9.1              What the Law Allows

Teachers have a statutory power to discipline students for misbehaving outside of the school premises. Section 89(5) of the Education and Inspections Act 2006 gives Head teachers a specific statutory power to regulate pupils’ behaviour in these circumstances “to such extent as is reasonable.”

Subject to Educla Ltd’s Behaviour Policy and procedures, the teacher may discipline a student for:

  • any misbehaviour when the child is:
  • taking part in any Edcula-organised or Educla Ltd-related activity; or
  • travelling to or from our centres; or
  • in some other way identifiable as a student from Educla Ltd.
  • or misbehaviour at any time, whether or not the conditions above apply, that:
  • could have repercussions for the orderly running of Educla Ltd’s; or
  • poses a threat to another student or member of the public; or
  • could adversely affect the reputation of Educla Ltd.

9.2              Out of Centre Behaviour

Educla Ltd is committed to ensuring our learners act as positive ambassadors for us.  Taking the above into account, we expect the following:

  • good order on all transport (including public transport) to and from our centres, educational visits or other placements such as work experience or college courses.
  • good behaviour on the way to and from our centres.
  • positive behaviour which does not threaten the health, safety or welfare of our students, staff, volunteers or members of the public.
  • reassurance to members of the public about Educla Ltd’s care and control over students in order to protect the reputation of Educla Ltd.
  • protection for individual staff and students from harmful conduct by students of Educla Ltd when not on the Educla Ltd site.

The same behaviour expectations for students on Educla Ltd premises apply to off-site behaviour.

9.3              Sanctions and Disciplinary Action – Off-site Behaviour

Sanctions may be given for poor behaviour off Educla Ltd premises which undermines any of the above expectations and regardless of whether or not it is an activity supervised directly by school staff.  Consequences may include review or temporary interruption of the Educla Ltd placement and, in very serious cases, a recommendation to the commissioner that the placement is ended or that further statutory action is considered.  In issuing sanctions, the following will be taken into account:

  • The severity of the misbehaviour.
  • The extent to which the reputation of Educla Ltd has been affected.
  • Whether students were directly identifiable as being members of Educla Ltd.
  • The extent to which the behaviour in question could have repercussions for the orderly running of Educla Ltd and/or might pose a threat to another student or member of staff (e.g. bullying another pupil or insulting a member of staff).
  • Whether the misbehaviour was whilst the student was on work experience, taking part in a course as part of a Educla Ltd programme, participating in a sports event (and in any situation where the student is acting as an ambassador for Educla Ltd) which might affect the chances or opportunities being offered to other pupils in the future.

9.4              Pupil Support

We aim to support all our learners to ensure that every child succeeds during their time at Educla Ltd.  Where it becomes clear that a child is having on-going difficulties in managing their behaviour, there are a wide range of strategies which are used to support learners.

  • Increased communication between home and school
  • Re visit IBP’ with the student
  • Small group work or 1:1 support in self-esteem, emotional literacy, anger management.
  • Additional literacy or numeracy support where this is identified as a barrier to learning and impacts on the child’s behaviour
  • Referral to outside agencies such as Educational Psychologist, Mental Health Worker, Early help etc.

10.            The Use of Reasonable Force

In order to maintain the safety and welfare of our students, it may sometimes be necessary to use reasonable force on a student, as permitted by law.

Educla Ltd taken account of advice provided by the DfE – Use of reasonable force: advice for head teachers, staff and governing bodies and the school’s public sector equality duty set out in section 149 of the Equality Act 2010. And our staff are trained using Team Teach techniques by our in house trainers “At Team Teach, our stance is clear and unequivocal: restraint and other restrictive practices should only ever be used as a last resort. If professionals judge this to be the only option in order to reduce risk of serious harm and to keep people safe, we should be using the least restrictive intervention, for the shortest amount of time”

Force is generally used for two different purposes, either to control students or to restrain them.

Control can mean either passive contact (standing between two students or blocking a students path) or active physical contact (leading a student by the hand or arm, ushering a student away by placing a hand in the centre of the back).

All members of Educla Ltd staff have a legal power to use reasonable force.  This power also applies to people whom the Education Services Executive has temporarily put in charge of students such as unpaid volunteers or parents accompanying students on an organised visit. In order support our staff and students when using reasonable force we annually run training or refresher courses for Team Teach. This enables all staff to follow the correct safety procedures when dealing with these situations

Any use of force by staff will be reasonable, lawful and proportionate to the circumstances of the incident and the seriousness of the behaviour (or the consequences it is intended to prevent).    Reasonable force will be used only when immediately necessary and for the minimum time necessary to achieve the desired result and in order to prevent a student from doing or continuing to do any of the following:

  • committing a criminal offence
  • injuring themselves or others
  • causing damage to property, including their own
  • engaging in any behaviour prejudicial to good order and discipline at Educla Ltd or among any of its students, whether that behaviour occurs in a classroom or elsewhere.

Force will never be used as a punishment.

Whether it is reasonable to use force and to what degree, also depends on the age and understanding of the student and whether they have Special Educational Needs or disabilities.  Medical advice will always be sought about the safest way to hold student with specific health needs, special educational needs and disabilities.

10.1          Action as a result of Self-defence or in an Emergency

All staff have the right to defend themselves from attack, providing they do not use a disproportionate degree of force to do so. Similarly in an emergency, if for example, a student was at immediate risk of injury or at the point of inflicting injury on someone else, any member of staff is entitled to intervene. A volunteer helping in the centre would not be expected to work with a child who is known to need physical restraint as indicated in their IBP and risk assessment. 

10.2          Circumstances in which reasonable force might be used

Circumstances in which reasonable force might be used include the following:

  • students found fighting will be physically separated.
  • students who behave in a way which disrupts an Educla Ltd event or trip or visit may be physically removed from the situation if they consistently refuse to leave and are at risk of harming others
  • restraint may be used to prevent a student leaving a classroom where allowing him or her to do so would risk their safety or lead to disruptive behaviour.  This may also include leading a student by the arm out of a classroom.
  • students at risk of harming themselves or others through physical outbursts will be physically restrained.
  • In order to prevent a student from attacking a member of staff or another student
  • To prevent a student causing injury or damage by accident, by rough play, or by misuse of dangerous materials or an object.

10.3          Power to Use Reasonable Force when Searching Without Consent

In addition to the general power to use reasonable force, the Education Services Executive and authorised staff can use such force as is reasonable given the circumstances to conduct a search for ‘prohibited items’.  See Section 3.2 above.

10.4          Unreasonable Force

The type of force which will never be acceptable in our school includes:

  • holding round the neck or any other hold that might restrict breathing;
  • kicking, slapping or punching;
  • forcing limbs against joints (e.g. arm locks);
  • tripping or holding by the hair or ear;
  • holding face down on the ground.

10.5          Staff training

All members of staff will receive training (Team Teach) about the use of reasonable force appropriate to their role to enable them to carry out their responsibilities. This will include training on any restraint techniques which must not be used because they are known to present an unacceptable risk when used on children and young people.  Some staff will receive additional training on the appropriate techniques which may be used to physically restrain students. 

10.6          Individual Behaviour Plans (IBP)

All students have a plan, which sets out specific ways in which the behaviour is controlled whilst in our centres and during any off-site visit.  It may also include details on managing the students behaviour whilst travelling to the centre on organised home-school transport.

Parents have access to their child’s IBP and will be asked to contribute to the content and control measures implemented in an attempt to apply consistency of sanctions and rewards both at Educla Ltd  Ltd and home. Wherever possible and appropriate, the child concerned will also be involved in creating the IBP

10.7          Informing Parents when Reasonable Force has been used

In accordance with current good practice, Educla Ltd will speak to parents about serious incidents involving the use of force and will record such serious incidents on C-poms

In making a decision about informing parents, the following will be taken into account:

  • the students behaviour and level of risk presented at the time of the incident;
  • the degree of force used;
  • the effect on the student or member of staff concerned; and
  • the child’s age.
  • Whether this could cause further difficulties within the home environment (child protection concerns)

All incidents when ‘physical restraint’ as opposed to ‘physical control’ is used will be recorded as soon as possible and details passed on to the Director (or a senior DSL in their absence) who will follow up the incident where necessary.  The following must be recorded on C-poms

  • all incidents where unreasonable use of force is used;
  • any incident where substantial force has been used e.g. physically pushing a pupil out of a room;
  • use of restraint;
  • an incident where a pupil is distressed though clearly not overreacting.
  • The type of guide or hold used under the terms of Team Teach

The following criteria will be used when considering the need for recording:

  • Did the incident cause injury or distress to a member of staff or students?
  • Even though there was no apparent injury or distress, was the incident sufficiently serious in its own right?  Any use of restrictive holds, for example, fall into this category;
  • Did the incident justify force? This is particularly relevant where the judgement is finely balanced;
  • Does recording it help to identify and analyse patterns of student behaviour?

If the answer to any of the questions is ‘yes’, a written record should be made on C-poms and all other notes taken at the time are to be uploaded. 

In all instances of the use of physical restraint, parents will be informed the same day, by phone and in writing, and invited into the school to discuss the incident unless to do so would result in significant harm to the students, in which case, the incident will be reported to the Cumbria Safeguarding Hub by the Director/Manager/DSL. 

All injuries will be reported and recorded in accordance with Educla Ltd procedures. 

10.8          Post Incident Support

Serious incidents can create upset and stress for all concerned. After the incident ends it is important to ensure any staff and students involved are given first aid treatment for any injuries.  Emotional support may also be necessary.  Where required, immediate action will be taken to access medical help for any injuries that go beyond basic first aid. Educla Ltd will then make a decision about how and when to contact the parents of the student to engage them in discussing the incident and setting out subsequent actions.  After the incident the Director or other Managers/DSL will:

  • ensure the incident has been recorded;
  • decide whether multi-agency partners need to be engaged and, if so, which partners;
  • hold the student to account so that he or she recognises the harm caused or which might have been caused. This may involve the child having the chance to redress the relationship with staff and students affected by the incident. It may also mean the child is excluded. See Section 3.2 above.
  • help the pupil develop strategies to avoid such crisis points in the future and inform relevant staff about these strategies and their roles;
  • ensure that staff and student affected by the incident have continuing support as long as necessary in respect of:
  • physical consequences
  • emotional stress or loss of confidence
  • analysis and reflection of the incident

10.9          Follow up

In many cases there will be a follow-up meeting of key personnel to discuss the restraint incident and review the IBP or other plans for students. It might also be appropriate to review the Whole School Behaviour Policy and/or supporting procedures.

10.10      Other Physical Contact with Pupils

Educla Ltd does not operate a ‘No touch Policy’.  There are occasions when physical contact, other than reasonable force, with a pupil is proper and necessary.

  • When comforting a distressed student.
  • When a student is being congratulated or praised.
  • To demonstrate how to use a musical instrument.
  • To demonstrate exercises or techniques during sports coaching.
  • To administer first aid.
  • To apply sunscreen to the arms, face or lower legs of very young students or those with special educational needs who might struggle to apply it appropriately themselves

11.            Allegations of Abuse against Staff and Other Adults Working in the School

11.1          General

All children and adults have a fundamental right to be protected from harm.  All allegations of abuse will be taken seriously.  (For more information, refer to Educla Ltd Allegations procedure which is part of the Child Protection Policy and procedures).

The Director, Managers and staff have a duty to safeguard and promote the welfare of children and create and maintain a safe learning environment (section 175 of the Education Act 2002).  Our policy is to identify where there are child welfare concerns and take action to address them, in partnership with other organisations where appropriate, and in accordance with local inter-agency procedures. 

Educla Ltd staff have a positive role to play in child protection, as their position often allows them to be able to observe outward signs of abuse and changes of behaviour in children.  Because of their role however, they are also open to accusations of abuse. Such allegations may be true, but they may also be false, misplaced or malicious.

In order to fulfil its commitment to the welfare of children, Educla Ltd has a procedure for dealing with allegations of abuse against members of staff and volunteers and other children.

The procedure aims to ensure that all allegations are dealt with fairly, consistently and quickly and in a way that provides protection for the child, whilst supporting the person who is the subject of the allegation.

In the event that a member of staff does not wish to report an allegation directly, or they have a general concern about malpractice within Educla Ltd, reference can also be made to the Educla Ltda Whistle Blowing procedures.

The procedure complies with the framework for managing cases of allegations of abuse against people who work with children, as set out in the statutory guidance ‘Keeping Children Safe in Education’ published by the DfE and the Cumbria SCB Core procedures.

11.2          Action in the Event of a Malicious Allegation

If an allegation is determined to be unfounded or malicious, the LA appointed Designated Officer (LADO) will be informed via Cumbria Safeguarding Hub and will refer the matter to local authority children’s social care services to determine whether the child concerned is in need of services, or may have been abused by someone else.  In the event that an allegation is shown to have been deliberately invented or malicious, the Director will consider whether any disciplinary action is appropriate against the pupil who made it, or the police will be asked to consider whether any action might be appropriate against the person responsible, including situations where the individual concerned was not a pupil.  Such cases may be dealt with under the Protection from Harassment Act 1997.

The disciplinary action may include an Educla Ltd consequence, a placement review, or referral to the commissioning body where statutory suspension or permanent exclusion is being considered.  Whatever action is taken will be discussed with the parent of the pupil concerned at an early stage.

12.            Bullying

12.1          What is Bullying?

According to the DfE document ‘Preventing and Tackling Bullying – Advice for Head teachers, staff and Governing Bodies, bullying may be defined as:

‘’Behaviour by an individual or group, repeated over time, that intentionally hurts another individual or group either physically or emotionally’’. 

 Specific types of bullying include those relating to:

  • race, religion, culture or gender;
  • SEN or disabilities;
  • appearance or health conditions;
  • sexual orientation;
  • young carers or looked after children or otherwise related to home circumstances;
  • sexist or sexual bullying.

It can take place between pupils, between pupils and staff, parents and staff or between staff; by individuals or groups; face-to-face, indirectly or using a range of cyber bullying methods.

Acts of bullying can include:

  • name-calling;
  • taunting;
  • mocking;
  • making offensive comments;
  • kicking;
  • hitting;
  • pushing;
  • taking belongings;
  • inappropriate text messaging, emailing or ‘posting’ on social media sites;
  • sending offensive or degrading images by phone or via the internet e.g. via Social media sites;
  • producing graffiti;
  • excluding people from groups;
  • spreading hurtful and untruthful rumours.

Many experts believe that bullying involves an imbalance of power between the perpetrator and the victim.  This could involve perpetrators of bullying having control over the relationship which makes it difficult for those they bully to defend themselves.  The imbalance of power can manifest itself in several ways.  It may be physical, psychological (knowing what upsets someone), derive from an intellectual imbalance, or by having access to the support of a group, or the capacity to socially isolate.  It can result in the intimidation of a person or persons through the threat of violence or by isolating them either physically or online.

Cyber bullying can be defined as the use of information and communications technology particularly mobile phones and the internet, deliberately to upset someone else. Cyber bullying that occurs while pupils are under the Educla Ltd’s direct supervision will be dealt with in line with this Policy and procedures (Whole School Behaviour Policy and procedures).

In cases where cyber bullying occurs while pupils are outside our direct supervision (i.e. at home), parents will be encouraged to report these incidents to the police as criminal laws (such as those pertaining to harassment, threatening and menacing communications) may apply. Parents are also encouraged to report such bullying to Educla Ltd.  If the alleged perpetrator is a member of this Educla Ltd community, Educla Ltd will take action in line with this Behaviour Policy and procedures.  Educla Ltd wherever possible will support parents in this, and may impose a sanction upon the bully where this individual is recognisable.

1.                                          Bullying and Harassment of Staff – July 2026 DfE Guidance

Educla Ltd recognises the Department for Education’s July 2026 non-statutory guidance ‘Preventing and tackling the bullying and harassment of school staff’. Although Educla Ltd is an external alternative provider rather than a maintained school, academy or PRU, the guidance expressly allows other education providers to refer to it. Educla Ltd therefore applies the relevant principles as good practice and as part of its responsibilities for staff health, safety, equality and wellbeing.

Bullying, harassment, intimidation or abuse of staff is unacceptable whether the alleged perpetrator is a learner, parent/carer, colleague, visitor, professional or other third party. Conduct may occur face-to-face, indirectly, by telephone or correspondence, online or on social media, and may take place outside normal centre hours. Online conduct will be treated seriously where it affects a member of staff’s safety, dignity, wellbeing, professional reputation or ability to carry out their role.

Bullying may include repeated or persistent behaviour that humiliates, undermines, intimidates, excludes or causes distress. Harassment may include unwanted conduct that violates a person’s dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment. A single serious incident may require immediate action even where it would not meet a definition based on repeated behaviour. Legitimate, reasonable and professionally delivered management action, feedback, safeguarding action or challenge is not in itself bullying or harassment.

Discrimination and protected characteristics

Bullying, harassment or discrimination connected with a protected characteristic under the Equality Act 2010 will be treated particularly seriously. This includes, but is not limited to, racism, religious discrimination, disability-related harassment, sex discrimination, sexual harassment, sexual orientation, gender reassignment, age, pregnancy or maternity, and marriage or civil partnership where legally applicable. Incidents will be recorded and reviewed so that Educla Ltd can identify patterns, repeated concerns or wider cultural issues and consider whether additional staff, learner or whole-provision intervention is required.

Reporting, recording and immediate response

Any member of staff who experiences or witnesses bullying, harassment, intimidation, abuse or threats should report the incident promptly to the Education Services Executive or another appropriate senior manager. Where the concern involves that person, staff should use an alternative senior route or the relevant grievance, whistleblowing or safeguarding procedure. Staff may seek advice or representation from their trade union or professional body. Reports will be taken seriously, handled sensitively and recorded through the appropriate behaviour, safeguarding, incident, health and safety or employment process.

Where there is an immediate risk to staff safety, Educla Ltd will act promptly to restore a calm and safe environment. Action may include separating individuals, removing a learner from the immediate learning area, adjusting supervision or contact arrangements, completing or reviewing a risk assessment, contacting a parent/carer or commissioner, restricting a visitor’s access, seeking specialist advice, or contacting the police or emergency services where the circumstances warrant this.

Where a learner is the alleged perpetrator

Incidents involving learners will be considered under this Behaviour Policy and in the context of the learner’s age, SEND, disability, communication needs, SEMH needs, trauma history, safeguarding circumstances and any relevant EHC plan or risk assessment. These factors may affect how behaviour is understood and the support or reasonable adjustments required, but they do not remove Educla Ltd’s responsibility to protect staff from harm. Responses will be individualised, proportionate and focused on safety, reducing recurrence and supporting the learner to understand the impact of their behaviour. Serious or repeated incidents may trigger an urgent placement and risk review with the commissioning school or local authority.

Where a parent, carer or third party is the alleged perpetrator

Parents and carers are expected to raise concerns through respectful communication and Educla Ltd’s complaints procedures. Abusive, threatening, discriminatory or intimidating behaviour towards staff, including persistent hostile emails or messages, social media harassment, misuse of recordings or targeted online campaigns, will not be accepted. Educla Ltd may set boundaries around the method, frequency or named point of contact for communications, require meetings to be pre-arranged or supported by another member of staff, restrict access to premises where lawful and necessary, and seek advice from the commissioner, police or other agencies where appropriate.

Where another member of staff is the alleged perpetrator

Concerns about bullying or harassment by a colleague or manager will be managed through the appropriate staff code of conduct, grievance, disciplinary, safeguarding or whistleblowing procedures rather than solely through learner behaviour procedures. Educla Ltd will seek to ensure an impartial process and appropriate escalation route, including where the allegation concerns a senior member of staff.

Online bullying and harassment

Educla Ltd will respond to online bullying and harassment of staff whether it originates from learners, parents/carers, colleagues or third parties. Staff should preserve relevant evidence where safe to do so and report concerns promptly. Depending on the circumstances, Educla Ltd may request removal of harmful content, report content to the platform or service provider, review privacy and security arrangements, contact the commissioner or parent/carer, and seek police or legal advice. Staff should not be expected to manage a sustained online campaign alone.

Staff support and follow-up

Following an incident, Educla Ltd will consider the support required by the affected member of staff and involve them, where appropriate, in agreeing next steps. Support may include a debrief, welfare check, temporary adjustments to duties or contact arrangements, access to occupational health or other wellbeing support where available, union or professional support, and review of risk assessments. The response will aim not only to address the immediate incident but also to reduce the likelihood of recurrence.

Preventing threats and violence

In line with health and safety duties, Educla Ltd will assess and manage reasonably foreseeable risks of violence or threats towards staff. Risk management may include appropriate access controls, visitor arrangements, staff awareness and training, emergency procedures, communication systems and individual risk assessments. Staff must know how to obtain assistance and when emergency services should be contacted.

12.2          The Law

Educla Ltd endeavours to comply with the legal requirements placed on schools and education establishments to determine detailed measures (rules, rewards, sanctions and behaviour management strategies) that ‘’encourage good behaviour and respect for others on the part of pupils and in particular preventing all forms of bullying among pupils’’ Education and Inspections Act 2006 , section 89. Educla Ltd will exercise its legal powers (as outlined in section 89/5) and (section 91, Education and Inspections Act 2006) as deemed appropriate and practicable.

Educla Ltd is a required to comply with the  ‘The Equality Act 2010’. The public sector equality duty has three aims:

  • Eliminate unlawful discrimination, harassment, victimisation and any other conduct prohibited by the Act;
  • Advance equality of opportunity between people who share a protected characteristic and people who do not share it; and
  • Foster good relations between people who share a protected characteristic and people who do not share it.

12.3          Reporting and Recording Incidents of Bullying

Learners, parents/carers and staff are encouraged to report bullying or harassment to an appropriate member of staff. Incidents affecting staff should be reported promptly to the Education Services Executive or another appropriate senior manager and recorded using the relevant behaviour, safeguarding, incident, health and safety or employment process. The response will reflect the identity of the alleged perpetrator, the seriousness and persistence of the behaviour, any protected-characteristic element, immediate safety needs and whether external agencies or the commissioning body need to be involved. Parents/carers will be informed where appropriate and lawful. Patterns and repeated incidents will be reviewed rather than treated as isolated events.

12.4          Tackling Bullying

The aim of any anti-bullying intervention is to safeguard and support the victim, discipline and modify the behaviour of the bully with a view to prevent, de-escalate and stop further incidents of harmful behaviour.

12.5          Strategies for Dealing with Bullying 

  • Ensuring that there is a promotion of an open and honest anti-bullying ethos at Educla Ltd
  • Investigate all allegations of bullying
  • The overall curriculum gives the opportunity to discuss issues such as diversity and anti-bullying messages
  • Calendared anti-bullying week
  • Acceptable Internet Use Agreement is signed by all and online safety is revisited on a regular basis in lessons.
  • On-going staff induction and training programme
  • Adequate staff supervision at lunch and break times 
  • Clear and consistently applied policies for Behaviour 

12.6          Strategies for Dealing with the Bully

  • A proportionate disciplinary response, which may include separation from the victim, an adjusted timetable/learning arrangement, or an urgent placement review
  • Engage promptly with parents to ensure their support and involvement
  • Restorative justice approaches taken as appropriate
  • One to one interviews with staff or peer mentors
  • Counselling offered
  • Work with the educational psychologist or other outside agency (if deemed necessary)
  • Anger management strategies discussed and supported

12.7          Strategies to Support a Victim

  • Disciplinary sanctions as appropriate applied to the bully
  • Counselling offered
  • Mediation
  • One to one parental interview, parental support and involvement
  • Regular check ins with the student
  • Self-assertive strategies and control discussed

13.            Drugs and Drug-Related Incidents

Refer to Drugs Policy

13.1          General

A drug is a substance which, when taken into the body, changes the way we feel, the way we see things and the way the body works. This section covers a range of drugs including medicines, tobacco, alcohol, solvents, novel psychoactive substances (so called ‘legal highs’), volatile substances and illegal drugs and describes the school’s approach to dealing with incidents of drug misuse.  Apart from medicines prescribed to an individual, all other items listed above are classed as ‘prohibited items’ with respect to screening, searching and confiscation – Section 3.2 refers.

Drugs Education forms part of our whole curriculum approach 

  • Current research indicates that drug use, both legal and illegal, is rising amongst young people.
  • We do not support the misuse of tobacco, alcohol, solvents, illegal drugs and medicines by members of Educla Ltd.
  • Under no circumstances will the supply or sale of illegal drugs on the school site will be tolerated.
  • Educla Ltd believes it has a duty to inform and educate young people on the consequences of drug use and misuse.
  • Fundamental to Educla Ltd’s values and practice is the principle of sharing the responsibility for education of young people with parents and carers by keeping them informed and involved at all times.
  • Whilst we acknowledge that some young people will use and misuse substances, it is seen as important to recognise that the remainder of young people are choosing not to use or misuse substances. We will help individual learners according to their differing needs.

13.1          Responsibilities

The Education Services Executive has responsibility for supporting other members of staff in the implementation of these procedures.  Jude Harrison-Smith is named as the designated senior member of staff with responsibility for the drug related procedures in Educla Ltd and for disseminating any information on drug-related education and updates

Drug prevention is taken as a whole curricular approach. All staff, both teaching and support staff, will be made aware of these procedures and how they relate to them should they be called upon to deal with a drug-related incident.

Staff regularly checks the premises – any substances or drug paraphernalia found will be reported to the Centre Manager and Senior Leadership Team and dealt with in accordance with these procedures. 

13.2          Dealing with Drug-Related Incidents

The following provides our framework for dealing with incidents surrounding the use, suspicion of use and finding of drugs and substances. We recognise that drug use can be a symptom of other problems and, where appropriate, we will involve or refer pupils to other services.  Within our school the following guidelines apply to the possession or use of drugs, alcohol and tobacco on Educla Ltd premises:

Medicines

Where students are prescribed medicines, cases will be dealt with on an individual basis and appropriate procedures will be followed (e.g. safe storage and administration of medicines in line with national guidance). Information for parents on this issue is available on request from Educla Ltd. All parents are required to sign a consent form for the administration of over the counter medication such as paracetamol this will be used alongside our protocol for calling home in this event.

Tobacco

In line with legislation, Educla Ltd has operates a ‘No Smoking’ policy in the building and on the school site.  This also applies to the use of e-cigarettes

Alcohol

No alcohol is consumed during the course of the normal education day. Those hiring Educla Ltd premises are not allowed to consume alcohol on site unless it has been authorised by the Director and forms part of the Lettings Contract.

Solvents

Educla Ltd will ensure that potentially harmful substances are stored safely, and students will be supervised carefully where such substances are used in the course of their work. The use of aerosol deodorants will be discouraged because of the potential risks to people with asthma or other bronchial problems.

Illegal substances

Illegal or illicit substances must not be brought to Educla Ltd site or property

13.3          What to do in the event of finding a drug or suspected illegal substance including disposable vapes

  • Take possession of the drug/substance and inform the Head teacher/Senior Leadership Team member who will inform the Education Services Executive at the first available opportunity.
  • In the presence of a witness the article should be packed securely and labelled with the date, time and place of discovery.
  • The package should be signed by the person who discovered it and stored in a secure place.
  • The Manager will always involve the school’s link community liaison police officer in the case of suspected drugs or illegal substances in Educla Ltd
  • In the event of discovering a hypodermic needle, the incident should be recorded and the following procedure should be observed in order to protect all persons:
  • Do NOT attempt to pick up the needle.
  • If possible, cordon off the area to make it safe.
  • Inform the Director/Senior Leadership Team member.
  • The needle should be placed in a sharps box or other secure metal box and disposed of via a local medical surgery

13.4          What to do in the event of finding or suspecting a pupil is in possession of a drug/drug paraphernalia

  • Request that the pupil hand over the article(s).
    • Having taken possession of the substance/paraphernalia, the procedure should be followed as above.
    • EXTREME CARE SHOULD BE TAKEN IF HYPODERMIC NEEDLES ARE INVOLVED.

If a pupil refuses to hand over articles a search may be required – it should be noted that in accordance with current DfE advice:

  • The Education Services Executive and other authorised staff can search lockers etc. without the permission of the pupil when looking for prohibited items.
  • Teachers can search a student‘s outer clothing so long as a witness is present without the consent of the pupil.  The personal search must be undertaken by a teacher of the same sex with the witness being the same sex wherever possible.  Reasonable force may be used in order to complete the search. 
  • Students should be given the opportunity to empty their pockets, bag, etc. in the presence of a witness.

13.5          Procedures for dealing with a pupil suspected to be under the influence of a drug or substance

Stay calm, place the pupil in a quiet area, do not leave on their own and seek medical advice from the school’s first aider who will assess the situation and act appropriately, the Director/Senior Leadership Team member must also be informed.

Any suspected substances found should travel with the pupil if removed from the centre for treatment. Vomit should be safely collected where possible by the school’s First Aider and also taken with the pupil (for analysis).

All drug related incidents will be recorded on C-poms

13.6          When to contact the police/disciplinary action

The police will always be contacted in situations where controlled drugs are found.  Any decisions made on the appropriate disciplinary action to be taken will take the police advice into consideration.

  • Where controlled drugs are found, these will be delivered to the police as soon as possible.
  • Alcohol will be disposed of.  Under no circumstances will alcohol be returned to the pupil.
  • Tobacco or cigarette papers will also be disposed of in the same way as alcohol.
  • If other substances are found which are not believed to be controlled drugs, these will be confiscated and disposed of in accordance with the school’s procedures.  This would include, for example, so called ‘legal highs’.  Where staff suspect that a substance may be a controlled drug, they will treat them as controlled drugs and follow the procedure above.

In the event of a drug-related incident in the centre, the centre would co-operate with the police should they wish to search the premises.

As a result of a drug-related incident, the pupil(s) concerned will be subject to disciplinary action.  This action may result in an urgent placement review and referral to the commissioning body; any statutory suspension or permanent exclusion is for the learner’s school, academy or PRU to determine under the statutory framework.

13.7          Procedures for dealing with drug-related incidents involving adults

The following examples are situations where concerns about drug misuse or related behaviour involve a parent or other adult rather than pupils:

  • Adults may attend school premises under the influence of alcohol or drugs.
  • A parent or adult may attempt to remove a child from Educla Ltd premises during or at the end of the day whilst under the influence of alcohol or drugs.
  • An adult may behave aggressively, intimidate or threaten staff or assault Educla Ltd staff or pupils whilst appearing to be under the influence of alcohol or drugs.
  • Educla Ltd staff may be concerned that a parent or family member’s drug misuse may put the child at risk.
  • An adult may be involving pupils in drug misuse or the supply of drugs to pupils.

These examples are not exhaustive and in each case, the Manager and Director will take into account the safety of the whole of Educla Ltds community including staff when determining the appropriate course of action.

Where, in the opinion of school staff, it is thought that an adult is unable to provide appropriate care and supervision of a child because they are under the influence of drugs or alcohol, they will first attempt the contact an alternative adult carer for the child before contacting the LA Social Care Services and, if necessary, the police.

Where there are concerns over the safety of the child, Educla Ltd staff will attempt to persuade the adult not to leave the premises with the child until appropriate assistance arrives.  If the adult insists on leaving the centre and site, staff will immediately contact the police.  This will also be the case if an adult becomes threatening or aggressive.

If Educla Ltd staff have concerns about an adult or adults supplying drugs on or near the premises, or to any of the pupils outwith centre premises, the Manager or other member of staff will consult with the police.

14.            Behaviour of Parents and Other Visitors to the our Centre

Educla Ltd encourages close links with parents and the community. We believe that pupils benefit when the relationship between home and education is a positive one.  The vast majority of parents, and others visiting our centres are keen to work with us and are supportive of the work we do. However, on the rare occasions when a negative attitude towards the Educla Ltd is expressed, this can result in aggression, threatening behaviour, written, verbal and/or physical abuse towards a member of the Educla Ltd community.

Violence, threatening behaviour and abuse against school staff or other members of the school community will not be tolerated.   When formulating our procedures, reference was made to the DfES document ‘A Legal toolkit for schools – Tackling abuse, threats and violence towards members of the school community’ and DfE non-statutory guidance “Controlling Access to School Premises” (November 2018)

Educla Ltd expects and requires staff to behave professionally in these difficult situations, and to attempt to defuse the situation where possible, seeking the involvement as appropriate of other colleagues. However, all members of the Educla Ltd community (including other parents and visitors) have the right to visit and work without fear of violence and abuse, and the right in an extreme case, of appropriate self-defence.

We expect parents and other visitors to behave in a reasonable way towards other members of the Educla Ltd community. The following outlines the steps that will be taken where parent or visitor behaviour is unacceptable.

14.1          Types of behaviour that are considered serious and unacceptable

The following list outlines the types of behaviour that are considered serious and unacceptable and will not be tolerated towards any member of the Educla Ltd community.  This is not an exhaustive list but seeks to provide illustrations of such behaviour:

  • Shouting, either in person or over the telephone.
  • Speaking in an aggressive/threatening tone.
  • Physical intimidation e.g. standing very close to her/him.
  • The use of aggressive hand gestures/exaggerated movements.
  • Physical threats.
  • Shaking or holding a fist towards another person.
  • Swearing.
  • Pushing.
  • Hitting, e.g. slapping, punching or kicking.
  • Spitting.
  • Racist or sexist comments.
  • Sending inappropriate or abusive e-mails to  Educla Ltd Education Ltd staff or to the general Educla Ltd e-mail address
  • Publishing or posting derogatory or inappropriate comments which relate to Educla Ltd, its pupils or staff/volunteers on a social networking site
  • Breaking Educla Ltd security procedures

Unacceptable behaviour may result in the Police being informed of the incident.

14.1          Procedures for Dealing with Unacceptable Behaviour

When a parent or member of the public behaves in an unacceptable way during a telephone conversation, staff Educla Ltd have the right to terminate the call.  The incident will be reported by staff to the Manager/Director. Educla Ltd reserves the right to take any necessary actions to ensure that members of the Educla Ltd community are not subjected to verbal abuse. Educla Ltd may warn the aggressor, temporarily or permanently ban them from any Educla Ltd site, and/or contact the police.

When any parent or visitor behaves in an unacceptable way in person towards a member of the Educla Ltd staff a member of the Senior Management Team will seek to resolve the situation through discussion and mediation. If necessary, Educla Ltds complaints procedure should be followed. Where all procedures have been exhausted, and aggression or intimidation continues, or where there is an extreme act of violence, the discussion will be terminated and the visitor will be asked to leave the site immediately.  It is also an offence under section 547 of the Education Act 1997 for any person (including a parent) to cause a nuisance or disturbance on school premises. The police will be called if necessary. The perpetrator may also be banned from the Educla Ltd premises for a period of time, which will be determined by the Director 

Prior to a ban being imposed, the following steps will be taken:

  • Depending on the severity of the incident, the individual may first be issued with a written warning stating that if a similar incident occurs, the individual concerned will be banned (temporarily or permanently) from Educla Ltd premises.
  • In more serious cases, the individual will be informed, in writing, that she/he is banned from the premises temporarily, subject to review, and what will happen if the ban is breached. 
  • Extreme incidents will result in a permanent ban being enforced immediately.  The individual will be informed in writing of the permanent ban but will be given the right to appeal in writing against the decision. 
  • In all cases, parents will still have the opportunity to discuss any issues relating to their child with Educla Ltd staff.
  • Incidents of verbal or physical abuse towards staff may result in the police being informed, and may result in prosecution.

If an individual is intimidating, threatening or aggressive towards a member of the Educla Ltd community any interaction will be terminated immediately and the person will be instructed to leave the premises. Further action may be taken by Educla Ltd 

Educla Ltd will take action where behaviour is unacceptable or serious and breaches this Whole School Behaviour Policy.

14.2          Unacceptable Use of Technology

Educla Ltd takes the issue of unacceptable use of technology by any member of the our community very seriously.

We expect parents and other adults within the Educla Ltd community to act responsibly when using on-line technologies.  The expectation of parents is set out on page 4.  Failure to comply with these expectations, could result in parents and/or other adults being banned either temporarily or permanently from any Educla Ltd site, and the incident may be reported to the police.

Acceptable use agreements exist for pupils, staff and volunteers of Educla Ltd and form part of our Online Safety Policy and procedures.